Refund and Cancellation Policy

Last updated October 24, 2026

This policy covers the two things you can pay for on Fanvaiy, a Fanvaiy subscription for publishers and single articles bought by readers. It is part of our Terms and Conditions, and it does not take away any right to a refund you have under consumer law where you live.

1. What you receive

Everything sold on Fanvaiy is digital and delivered at once. A subscription's plan is active as soon as payment succeeds, and a bought article opens as soon as payment is confirmed. Nothing is shipped.

2. Fanvaiy subscriptions

Subscriptions are sold by Kintiq, LLC and paid through Stripe.

• Cancel any time in your dashboard under Subscription. Your plan stays active until the end of the period you have paid for and is not renewed after it.
• No refunds for part of a period. We do not refund the unused part of a billing period after you cancel or move to a smaller plan.
• Charges made in error. If you were charged twice, charged after cancelling, or charged for a renewal you did not expect, email us within 7 days of the charge and we will refund it.

3. Paid articles

Readers buy articles from the publisher of each site. Kintiq collects the payment for the publisher, Kintiq Pvt Ltd for payments through Bank of Maldives and Kintiq, LLC for card payments through Dodo Payments.

• Final once opened. Because an article is delivered the moment it is paid for, a purchase cannot be refunded because you changed your mind or did not like the article.
• When we do refund. We refund a purchase if you were charged more than once for the same article, or if you paid but the article would not open for you and we cannot fix it. Email us within 7 days of the payment.
• About the article itself. Questions about what an article says are for the publisher of that site, who is responsible for it.

4. How refunds are made

To ask for a refund, email [email protected] with the email address of your account, the date and the amount, and for an article its link or the reference shown at payment. We reply within 3 working days. An approved refund goes back the way you paid, by the company that took the payment, in the same currency. Your bank or card provider may take a further 5 to 10 working days to show it.

When an article is refunded, the publisher's earnings from that sale are reversed, as described in our Terms.

5. Contact us

Email us at [email protected] for anything about Fanvaiy, whichever company it concerns.